New Directions Welcomes New Therapists

Our New Directions Counseling Center is pleased to announce the addition of two therapists to our team of mental health and addiction recovery professionals.

Diane Crouse and Donna Williams recently joined the New Directions team. New Directions has been providing compassionate and skilled counseling to families and individuals on the South Shore since 1947. All clinicians are professionally trained, licensed, independent clinical social workers, licensed mental health therapists or masters-level clinicians.

Diane CrouseDiane Crouse earned her MSW at Bridgewater State University and M.Ed. in Rehabilitation Counseling with the Deaf at Northeastern University. She has more than 30 years of social work experience in a variety of settings, including hospice and bereavement counseling.

Crouse is communicative in ASL and has expertise working with deaf children and their families, and parents of children with other special needs. Her clinical practice has included clients with recovery issues, children of hoarders and survivors of dysfunctional families, as well as those experiencing anxiety, depression, ADHD and low self-esteem. She has also worked with and advocated for survivors of the Boston Marathon bombing who experienced trauma, hearing loss and head injuries.

Crouse offers a strength-based approach in a warm, supportive and empathic environment. Her method is collaborative and flexible to assist each individual to achieve their goals and continue on their journey to a healthier and more contented life.

Donna WilliamsDonna Williams completed her M.Ed. from Cambridge College. With years of experience working with clients going through individual, relationship, and family issues, she has provided therapeutic services to clients as young as 5 years old through adulthood.

Williams uses innovative techniques and approaches towards troubled teens, interpersonal relationship family and partner conflicts, and professionals struggling with work-life balance.  She also works with clients working through addiction and recovery issues.

“During this difficult time, we’ve seen the need for counseling services multiply,” said Interfaith’s New Directions Counseling Coordinator Claire Hagan. “Donna and Diane are wonderful additions to the New Direction’s team of skilled and compassionate therapists and allow us to bring mental health services to more individuals.”

New Directions Counseling Center provides services in a comfortable and confidential atmosphere. Therapists provide an individualized, dynamic and respectful approach. Most insurance is accepted. A sliding-fee scale is available to those without coverage to accommodate all who need services.

Call 617-773-6203 ext. 12 for more information, or to schedule an appointment. Evening hours and telehealth sessions are available.

Each Spring, Interfaith Social Services hosts the Stop the Stigma 5K, a race in the Squantum neighborhood of North Quincy benefitting the New Directions Counseling Center. Hundreds of runners and walkers raise funds and awareness to support loved ones, challenge stereotypes, encourage acceptance and eliminate stigmas surrounding mental health and addiction. Participants this year can take part in the in-person race on April 30 or run a course of their choice through a virtual option. There is still time to register or sponsor this event. Visit for more information.

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