Thrift Shop Manager
Job Description: For over 40 years, the Bureau Drawer Thrift Shop has been an important fundraiser for Interfaith Social Services’ various programs. Our boutique-style shop is staffed by a dedicated team of volunteers.
Under the direction of Interfaith Social Services’ Executive Director, the Thrift Shop Manager is responsible for supervising volunteers, sorting incoming donations, greeting donors, overseeing online sales, tracking data as well as general shop upkeep. The manager will be expected to achieve quarterly and annual sales goals.
Type of position: Full-time, 35 hours per week. Some evening and holiday hours will be required. In the future, some weekend hours may be required.
Salary Range: $19 - $22 an hour depending on experience.
Benefits include: Paid holidays, vacation and sick time, employer contribution to a 401K retirement plan, wellness reimbursement, and health insurance. (The shop is open on most holidays, as such, the manager can take a floating holiday on a different day that same week of the holiday.)
- Volunteer supervision
- Work with the volunteer coordinator to ensure that all shifts are fully staffed.
- Train new volunteers.
- Uphold and enforce Interfaith’s ideals of equity and inclusion in all interactions with customers, donors and volunteers.
- Conduct daily team meetings with the volunteers before each shift.
- Sort donations for quality, cleanliness and working order.
- Oversee the clothing recycling initiative for textiles not fit for resale.
- Set prices for all new donations.
- Manage seasonal clothing storage and warehouse inventory.
- Research donated items that may be more appropriate for sale via eBay.
- Post and ship online sales.
- Meet quarterly and annual sales goals.
- Reconcile daily sales with Interfaith’s business office.
- Act as a backup cashier for volunteers.
- Customer Service
- Provide impeccable customer service for donors and customers.
- Ensure that donors are acknowledged and that they receive a donation receipt.
- Oversee the scheduling of donation appointments.
- Shop management
- Maintain a clean, attractive, and appealing shop.
- Operate the Career Closet program: scheduling appointments for low-income job seekers.
- Schedule sales for each week and month. Work with Communications Manager to strategize and implement.
- Assist in sharing shop updates via social media channels.
- Ensure that all store supplies are stocked and on hand as needed.
- Track statistical data of shop sales, recycling, bags donated, etc.
Qualifications: The ideal candidate is a compassionate, creative and self-motivated person. They must be reliable, highly detail-oriented, and a proven team player with excellent interpersonal, customer service and communication skills.
- Retail sales and or merchandise management experience required.
- Ability to work with, manage and motivate a diverse group of volunteers.
- Must be able to lift 25-50 pounds to assist in transporting donations as needed; must be able to go up an down stairs repeatedly
- Comfort using technology, especially social media, Microsoft Excel and eBay
Application: Interested applicants should send a resume and cover letter to Rick Doane at firstname.lastname@example.org. Please include the job title for which you are applying in the subject field of the email.
Interfaith Social Services
Interfaith Social Services provides our community with the resources needed to sustain a healthy and fulfilling life; we are dedicated to alleviating hunger, providing mental health counseling, and preventing homelessness.
Interfaith’s food pantry is one of the largest in Greater Boston, distributing over 500,000 meals to hungry local residents every year. We also operate a mental health counseling center, homelessness prevention program and various other community initiatives. www.InterfaithSocialServices.org.
Food Pantry Intern Spring, Summer and Fall 2021
Job Type: Internship
Location: Interfaith Social Services - 105 Adams St, Quincy MA 02169
Time Commitment: 10-15 hours a week
Compensation: $550 stipend for each semester
Job Description: We are looking for an intern to assist in overseeing the implementation of a bar code scanning system to streamline the check-in process for our food pantry clients. The intern will work with Interfaith’s Family and Children Program Coordinator as well as a team of volunteers to roll out this initiative. Responsibilities will include working with clients and volunteers to identify clients that need to receive a bar code card, printing bar code cards, keeping our client database updated, etc. Applicants must feel comfortable going out to clients' cars and speaking face-to-face with the public at a safe social distance.
The applicant must feel extremely comfortable communicating with our clients, donors, volunteers and business contacts. Must also be proficient in Microsoft Office Suite, especially Microsoft Excel.
Time Commitment: This is not a remote position; the applicant must be able to be at our offices for scheduled three hour shifts during these time periods:
Monday – Friday 9:30am to 12:30pm
Wednesday Evening: 4:30pm – 7:00pm
Application: Interested applicants may send a resume and cover letter to Emily Ryan, email@example.com. Please include the job title which you are applying for in the subject field of the email.
Social distancing precautions: Interfaith Social Services is following guidance from the CDC and local health officials and has implemented protective measures to limit person to person contact. Staff and volunteers must always wear facemasks at all times. Our building is being professionally disinfected regularly. We are following state guidelines concerning travel restrictions. All staff and volunteers are sanitizing hands and high traffic surfaces regularly. Food pantry clients wait in their cars instead of in the food pantry waiting room. Volunteers go out to their cars to check clients in. Clients who walk or take public transportation are not allowed to enter the building as long as the mask mandate is in place. They wait outside for their grocery orders. We strive to continue providing exceptional service as well as food and emergency assistance to our neighbors in need.
Interfaith Social Services
Since 1947, Interfaith Social Services has been providing South Shore residents with the resources necessary to support a healthy and fulfilling life. Our unique team of clinicians, staff and volunteers deliver compassionate programs focused on alleviating hunger, providing mental health counseling and emergency financial assistance to community members in need.