Privacy Policy

Interfaith Social Service’s Privacy Policy

WE APPRECIATE YOUR SUPPORT AND VALUE YOUR PRIVACY

The dedication and trust of our volunteers, donors and other people or entities that provide support to our organization is vital to us. This includes the trust that we will keep the information you provide to us secure and treat it confidentially.

This privacy policy was created in order to demonstrate Interfaith’s commitment to the privacy of our donors, volunteers and website users. This policy provides a lot of information about our privacy commitment but we also sum it up here:

We will not sell, share, rent or trade our donors’ names or personal information with any other charitable organization or other outside entity, nor send solicitations or communications to our donors on behalf of any other organization.

This policy applies to all information received by Interfaith Social Services, both online and offline, on any Platform (which includes the Interfaith website and mobile applications), as well as any other electronic, written, or oral communications. To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation and the service providers are contractually obligated to abide by this policy.

OUR PRIVACY PLEDGE

Interfaith Social Services has an IT security program in place that is executed by an IT managed services company (“IT Service Provider”). We, and the IT Service Provider, are committed to keeping your information confidential and secure. In conjunction with the IT Service Provider:

  • We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
  • We restrict access to your nonpublic personal information to those employees, or other contracted service providers, who need to know it in order to process donations, volunteering or services we provide, and we train our employees on how to handle and protect that information.
  • We do not disclose any nonpublic personal information about you to any affiliate or non-affiliated third party other than those required by law or to run our nonprofit organization such as transacting donations, volunteering or the services we provide. 

IT SERVICE PROVIDER SERVICES

The IT Service Provider performs certain IT services on our behalf to keep your information confidential:

These services include, but are not limited to:

• Software patching services for operating systems

• Anti-Virus and updates

• Network security including wireless

• External vulnerability scans performed monthly

• Monthly IT attestation report of services provided that is reviewed by the Executive Director

Interfaith's donor records are stored in a cloud based CRM called Bloomerang.

You can reference the Bloomerang privacy policy here: https://bloomerang.co/privacy-policy/

You can reference the Bloomerang security policy here: https://bloomerang.co/security-policy/

You can reference the Bloomerang GDPR policy here: https://bloomerang.co/gdpr

INFORMATION WE COLLECT

We may collect personal information about you from the following sources:

  • Directly from you such as your name, address, telephone number, and payment information. You may provide such information by using our website (https://interfaithsocialservices.org), by signing up to receive Interfaith e-communications or to volunteer, and/or make a donation.
  • From Cookies similar to most websites, Interfaithsocialservices.org uses "cookie" messages to improve your use of our website. Cookies inform Interfaith of your identity and your preferences for our website based on your prior usage. The "cookie" is placed in your computer and is read when you come back to our website. Cookies expedite our ability to provide you with the information and features of particular interest to you. They also let us track your usage of https://interfaithsocialservices.org, so we know which parts of our site are most popular. You can reject cookies or cancel them by instructing your web browser accordingly.

HOW WE USE THIS INFORMATION

We use your personal information in a variety of ways. We may use it to provide you with personalized service. For example, we may use personal information to send e-mail messages to you, mailings, coordinate volunteer services or to process your donations. We may also use your information to track and record usage of our website. This allows us to know which website features are the most popular so we can better serve our users' needs. You may always "opt out," either now or at any time in the future, if you do not wish to receive our communications. To do so, contact us in writing, by email or by phone at:

Paula Daniels

Director of Development

105 Adams St.

Quincy MA 02169

Telephone number: 617-773-6203

Email: pdaniels@interfaithsocialservices.org.

We will not sell, share, rent or trade our donors’ names or personal information with any other charitable organization or other outside entity, nor send solicitations or communications to our donors on behalf of any other organization.

EXTERNAL LINKS

As an added convenience for you, we may include links to other external websites on our website. You should not interpret any link to/from other sites as indicating that we sponsor or endorse the sites or their materials or that the sites are affiliated with Interfaith Social Services. We are not responsible for anything contained on such sites and make no warranties or representations about the contents, products, privacy practices or services offered on such sites. The Uniform Resource Locator (URL) address in your web browser will tell you if you are still in the InterfaithSocialServices.org site or have moved elsewhere.

You acknowledge and agree that we are not, and shall not be held responsible, for any damages, actual or alleged, resulting from the use of services or products available through any of our Platforms or services of others. You agree to abide by all the Terms and Conditions of any other Web sites you gain access to through our site.

INFORMATION WE DISCLOSE

We do not disclose information about our donors, volunteers, employees, except as required to run our organization or required by law. That means that we may disclose information to:

  • Third parties who perform professional, insurance, or business functions for us. For example, our IT Service Provider provides web services for us and we require them contractually to abide by this policy.
  • Regulatory authorities, law enforcement agencies, governmental authorities if required,  other authorized persons or institutions to protect our legal interests, detect or prevent fraud or criminal activity, or as otherwise permitted or required by law.

INFORMATION ACCESS & CORRECTION

You have the right to request access to the personal information that we record about you, to have reasonable access to it and to receive a copy. You also have the right to update your information:

To do so, contact us in writing, by email or by phone at:

Paula Daniels

Director of Development

105 Adams St.

Quincy MA 02169

Telephone number: 617-773-6203

Email: pdaniels@interfaithsocialservices.org

Within 30 business days of receiving a request, we will provide you the nature of the recorded personal information that we have about you. After you have reviewed your information, you can contact us if you believe that any of it should be corrected or deleted.

We reserve the right to make changes or edits to this policy. We will post such changes at least thirty (30) days prior to implementation, so please read this policy periodically.